service status widget

ma kaiyue · ‎06-16-2024

How to use service status widget on portal , why there is nothing here when I click edit , how do I configure it ?

Dr Atul G- LNG · ‎06-16-2024

I check in my PDI and it is appearing fine

Might be cache issue , try cache.do

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

ma kaiyue · ‎06-17-2024

Thank you for your reply

I added this widget on page but it's empty and I don't see anything to edit after I clicked on edit, do you know why this is, thanks!

Regards

Dr Atul G- LNG · ‎06-17-2024

To see this, go to Service Portal

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

ma kaiyue · ‎06-17-2024

Thank you for your reply.

Mine is still empty. I want it to look like this. Is there anything wrong with using the service status widget? Do you know what criteria the data shown here needs to meet? I suspect I don't have data that meets the criteria?

Regards