ServiceGraph connetor to Asset Table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-21-2024 11:09 AM
Hi,
I think I know the answer for this, but I wanted to check if someone has crossed on a similar situation.
Is it possible to configure the ServiceGraph Connector (e.g., for Intune) to write to the Asset [alm_asset] table instead of a [cmdb_ci_x] table?
Thank you,

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-24-2024 01:40 PM
Hi Canjura,
Not directly via the SGC store app. As it leverages IntegrationHub ETL it expects atleast 1 CMDB table to be part of the created records.
You could do a custom integration and use Robust Transformers, the underlining technology that powers ETL, but that comes with technical overhead.
Are there instances where you're wanting assets with no related CI record?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 06:28 AM
Hi Kieran,
Thanks for the reply.
They all have asset and CI, and I'd like to update them both.
I guess I'll have to dig a little more on how to use the Robust Transformers.
Do you have any document that may help me with that?

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-25-2024 10:07 AM
I've got nothing specifically outside of what's on docs:
https://www.servicenow.com/docs/csh?topicname=robust-import-set-transformers.html&version=latest