ServiceNow AI related course tips and From where to start?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2026 11:09 PM
Hello All,
I want to start learning all the things related to ServiceNow AI from ServiceNow University. I want to start from Basic to Advanced. I know and have heard below terminologies
1. Generative AI
2. AI Agent
3. Agentic AI
4. Now Assist
5. AiOps etc.
I want to get a full learning path from someone who actually knows it and has done it (Not the answer from ChatGPT/Cloude please). I am looking for University links or a path same way which we have for the CSDM learning path.
It will be really helpful if someone will actually provide here, as most of we all getting confused about where to start, and we only heard words from LinkedIn or from the JD. If it's something from base modules, we can learn then I would like to get course links related to AI for modules (ITSM, ITOM, Integrations).
Thanks in advance.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Akshay Kamble (SD_Akshay)
ServiceNow Developer
LinkedIn: https://www.linkedin.com/in/akshay-kamble-1504/
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-02-2026 01:29 AM
Hi @SD_Akshay
Other way
go to now learning and search by userself:
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
****************************************************************************************************************