servicenow approval authentication security restriction when invoking processor

[Priya123]

When some approvers are trying to approve change requests they do get the error attached

Approver Authentication

Sercurity restricted when invoking processor

They are trying to approve records assigned to them only

[Priya123]

Its thro Native UI

[Viraj Hudlikar]

Hello @Priya123 

Thanks for confirming. Did you tried to readd roles to profile again. 
The issue seems difficult to debug without looking in instance might be some configuration is blocking this is my doubt. 

If the issue still persists, I recommend opening a HI Case.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.