Hi All, Today i had a question from one of my windows support team person with respect to getting IP details when a request is placed, Please find below the detailed requirement if somebody has an idea about how to take it forward please comment your views. Windows Server support team get the request to reserve an IP to a system, So what they do is find the free IP and describe in ticket that x.x.x.x is reserved for your request. The number of such requests is huge and so they want to automate
1) Fetch the ticket number , State, Description, requester which matches "IP Request" in short description.
2) Login to remote server and run nslookup to get the free ip
3) Paste the resulted IP in ticket notes
4) Close the ticket
5)Email the ticket details with all details.
Regards, Tamil
Message was edited by: Anbu Tamilan
