ServiceNow Dev instance seems different

[shivkum2004]

Team 

I had requested for ServiceNow dev instance and received the url link. When i log in i am not getting the Native UI screen . There is creator studio which is available. Is there any setup I need to do get native UI ? Let me know Attached the screen shot

[GlideFather]

@shivkum2004 to have the old UI for just one (or few) users, create User Preference record with the value false.

Go to User preferences:

Search for "glide.ui.polaris.use", open it, add your name to User and click INSERT AND STAY, not Save (saving would overwrite the global preference for all the other users):

[GlideFather]

@shivkum2004 any news, have you found what you wanted?

[Bert_c1]

I have the properties "glide.ui.polaris.on_off_user_pref_enabled" and "glide.ui.polaris.experience" set to true. Which allows a user to switch between the old and new UI using the button on the System Settings popup in the upper-right corner.

[nikhil kamlekar]

Hi @shivkum2004 ,

The ServiceNow native UI has Creator Studio from Xanadu release and it's following the same till the latest version i.e. Zurich.
It's expected behavior as per the latest releases.

If it answered your query in anyway, please give 'Helpful' and mark 'Accept as Solution'

[Nikhil Bajaj9]

Hi @shivkum2004 

Hope you are doing good and you got chance to review my answer. If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj