Servicenow documnet designer Add-in for word in GRC module.

SNExplorerHP
Tera Contributor

Hi Team,

 

Did any one using servicenow document designer from Mac machines. We have installed Document designer Add-in from our O365 account. add-in is showing from windows machines. But its not showing for mac machines.

 Please advise on this and if any experience the same issue before.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SNExplorerHP 

 

Look like it is a compatibility issue. 2 things, try to repair the plugin and check otherwise, and log a Now support case. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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