servicenow global search throwing empty results when searching with vendor change number for closed

[e__rajesh_badam]

servicenow global search throwing empty results when searching vendor change number related to close complete/incomplete change tickets, pls suggest how to fix it?

[Dr Atul - LNG]

Hi @e__rajesh_badam 

How you are storing the vendor change number in SN?

[e__rajesh_badam]

Through Vendor change number string column

[e__rajesh_badam]

Got the fix for above issue from my side in community

URL:

https://www.servicenow.com/community/sysadmin-forum/global-search-not-displaying-closed-tickets/m-p/...