ServiceNow > Assets --- keyword search no longer "looks" at former assigned
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-14-2024 08:25 AM
Hi All,
Up until recently, ServiceNow > Assets keyword search for an employee name would pull up old assets that had been assigned to the user. It no longer works. See attached. We now cannot find old assets and it is causing issues for our team.
How to fix this issue?
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-15-2024 06:33 AM
That's great. Is your keyword search working as expected now?