SERVICENOW INTEGRATION WITH ANY 3RD PARTY API

[deepikamara]

Hi,

If we are fetching data from the 3rd party do we need to create an API in servicenow?

Thanks

[Dr Atul G- LNG]

Hi @deepikamara 

This is quite a broad question. To be honest, ServiceNow already provides a number of prebuilt APIs to support integration with third-party tools. However, the approach depends on which tool you're using. If there's an out-of-the-box (OOTB) API available, you can use that directly. Otherwise, you’ll need to build a custom integration for the specific tool.

[Harish Bainsla]

Hi @deepikamara 

ServiceNow integrates with many third party applications and data sources.

The most common integrations are with CMDB, Incident Management, Problem Management, Change Management, User Administration, and Single Sign-on. A variety of techniques can be used, most notably Web Services, JDBC, LDAP, Excel, CSV, and Email, as well as any industry standard technologies that use SOAP, REST, or WSDL. Additionally, API and command-line integrations can be done using a MID Server. ServiceNow has performed the following integrations with enterprise systems and platforms.

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/integrate/concept/c_Integ...

https://www.youtube.com/watch?v=xtYjSjkrnBM

if my answer helps you mark helpful and accept solution

[deepikamara]

Dont we use third party API's?.

[Dr Atul G- LNG]

We can use.