ServiceNow Integration with OKTA

hima6
Mega Expert

Hi,

Recently I have done servicenow integration with OKTA. when user type "www.instance.service-now.com", user will get OKTA login page & authentication will be done at OKTA then navigate to Servicenow home page.

Now the issue is with "login.do" & "side_door.do". How can i force the user to login with Okta login page even if the user type "www.instance.service-now.com/login.do"

please advise.

Regards,

Hima Pallela.

2 REPLIES 2

BenPhillipsSNC
Kilo Guru

Hi Hima,



side_door.do will always bypass your SSO login loop, so users should just not be informed that page exists. I also don't think you can hide or turn off login.do. You could maybe try writing a Login Rule that detects for login.do in the user's url and redirects them to navpage.do.




Thanks  


hima6
Mega Expert

Hi Guys,



Currently we are Provisioning & De-provisioning the users in OKTA. But i didn't see a way to provision Groups & Roles in OKTA.



Any one has implemented this ?



Regards,


Hima Pallela.