ServiceNow ITSM

[Community Alums]

Hello Team,

I have below scenario:-  

If logged in user is member of current assignment group, then only show description field  .

How we can achieve this scripting, instead writing UI policy. 

[Ankur Bawiskar]

@Community Alums 

Thank you for marking my response as helpful.

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[Community Alums]

@Ankur Bawiskar  if this with Service Catalog then how we can achieve this? we have Assignment group field on Service Catalog and as well as description and name refers to the sys_user table . how we can achive this . do we need to create script include and call that into Catalog client script ? 

[Ankur Bawiskar]

@Community Alums 

if it's for a catalog variable then yes you will need onLoad catalog client script + GlideAjax

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

@I just tried your solution on my instance , Not working for me . I will check might be chances for the configuration missing my side .

[Ankur Bawiskar]

@Community Alums 

please share what didn't work for you as per solution I shared