ServiceNow PDI Instance issue

velpurisandeep
Mega Contributor

3 weeks ago

Hi everyone,

I need some help regarding my ServiceNow Personal Developer Instance (PDI).

It has been around 3-4 days since I requested my PDI, but I still haven't received access. I have been waiting and checking regularly, but there has been no update or progress.

I understand there can be delays, but waiting this long is becoming really frustrating because I want to continue my ServiceNow learning and practice.

Has anyone else faced this issue recently? Is there anything I can do to speed up the process or get my PDI assigned?

Any help or guidance would be greatly appreciated.

Thank you.

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ajmalmuhamm
Tera Contributor

3 weeks ago

Hi @velpurisandeep ,

 

Unfortunately, this has become quite common recently. Due to the high demand for Personal Developer Instances (PDIs), there can be a queue before an instance becomes available.

A few things you can try:

  • Continue checking the Developer Portal periodically, as instances are released when capacity becomes available.

  • If you have the option, request a PDI on an earlier release (if available), as those sometimes have shorter wait times than the latest release.

  • If the delay continues for several more days, consider posting on the ServiceNow Developer Forum or contacting the ServiceNow Developer Program support team through the Developer Portal.

Unfortunately, there isn't a way to expedite the assignment, as PDIs are allocated based on available capacity.

I hope you get your instance soon!

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