ServiceNow PDI is unavailable

Anish Reghu
Kilo Sage

12 hours ago - last edited 11 hours ago

Dear team,

 

Does anyone know what is causing this error? My instance remains inaccessible.
Had posted on LinkedIn as well, hardly fetched any responses to my thread there, indicating that this might be just on selected PDIs.

 

AnishReghu_0-1787060272416.png

 

Any clue will help or if this is being viewed by ServiceNow team themselves, please help.


Regards,

Anish

0 Helpfuls
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

11 hours ago

Hi @Anish Reghu 

 

 

I had the same issue yesterday. After around 12 hours, I received an update that my PDI was back online. So, patience is the only key here.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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glideFather
Tera Patron

10 hours ago

ahoy @Anish Reghu,

 

this seems to be related to recent announcement about changes in PDI maintenance and reclamation.

 

Your PDI shall be available soon and there's nothing you could do but wait, this happens here and there (a week ago for me), you will receieve an email once your PDI is available again.

 

My advice - always log in with explicit login action using /login.do because accessing from: https://developer.servicenow.com/dev.do#! by clicking Start building doesn't count as activity. It wouldn't prevent you from this to happen but will allow you to keep your PDI longer :))


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