ServiceNow Personal Developer Instance is Not Sending or Receiving Email

[BillMartin]

you may have come here because you are having trouble receiving and sending emails using your PDI.

The steps below have been created by vipinmathew and I find them very helpful.

I have created a video for your visualization on how I also successfully got it across.

This is how: Configure Email in ServiceNow Personal Developer Instance

Step 1 : Go to your Gmail and enable 2FactorAuthentication ( 2FA - 2 Step Verification ).

Step 2 : Once you enable the 2FA in your Gmail, using the below link Generate a password from https://security.google.com/settings/security/apppasswords 

You can create a new APP and generate . 

You will get a An App Password which is of 16-digit passcode.

Step 3 : Come to ServiceNow Email Accounts and Create New one like below

Please like and mark as accept solution if you find it helpful

[Community Alums]

Hi @BillMartin ,

Unfortunately, sending and receiving emails on PDIs has been disabled.

Here is the Official announcement for the same : https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

[Edward Rosario]

Sending and receiving emails on PDIs has been disabled.

[Dr Atul G- LNG]

It is a workaround for same and author claim it working. 

[BillMartin · Accepted solution]

Hi @Community Alums and @Edward Rosario ,

You are correct the PDIs email has been disbaled. The video created is a solution to assist developers in sending and receiving messages or notifications.

Please like and mark as accept solution if you find it helpful