ServiceNow Remote Instance - Spoke

Geoff_T
Mega Sage

I am trying to use the 'ServiceNow Remote Instance' spoke. When I choose the 'Update Remote Record' action to be added I get a warning pop up - 'A dynamic action error occurred.'

Then I am unable to choose a remote table from the drop down.

Anybody know what is causing this error?

Thanks

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Geoff - This generally happens when the connection and credential is not setup properly. You can also look at flow execution to debug the issue.

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7 REPLIES 7

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Let me know if that answered your question. If so, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Kim Sullivan
Tera Guru

I am having the same issue.  What's interesting is I can do an import from another instance with no issues, but Update is not working.  Giving my integration user the admin role solves the problem, but that is not a solution.  Anyone else get this working?

nandika 1
Tera Contributor

I am currently facing the same issue .I was able to integrate local to remote instance but update in remote instance is not working can you please tell me how to solve it