ServiceNow to Jira 403 error

[krishnanara]

I'm connection ServiceNow to Jira using custom action. I added the Authorization Bearer <apitoken> in the Header while I run the custom action I'm getting Method failed: : 403 - Forbidden username/password combo

[Dr Atul G- LNG]

Hi @krishnanara 

Error say username/password please check that.

[krishnanara]

I mentioned only the api token here. Where do I need to mention username/passw? what role do they need in JIRA?

[HarishB46158558]

I see the credential Alias is not selected. Please select the required credential Alias. If the credential Alias has not been created, create it by providing the necessary credentials and connections, then give it a try.

[Ankur Bawiskar]

@krishnanara 

Seems your connection setup has some issue

check documentation and follow all the steps

How To Set Up Jira Service Management spoke 

How To - Configure a bi-directional integration with Jira with integrationHub and Flow Designer 

ServiceNow Integration with JIRA | How to integrate ServiceNow and JIRA 

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