Servicenow to Jira using custom action 400 error

[krishnanara]

I created a REST API in custom action to create a issue while testing the Rest step I'm getting 400 error. How to identify the valid project, I'm using Space in Jira.

resource path: /rest/api/3/issue
error:

request body:

[Tanushree Maiti]

Please refer this links to find out project ID, see if it helps you:

https://community.atlassian.com/forums/Welcome-Center-discussions/How-can-i-find-the-project-id-of-m...

https://www.youtube.com/watch?v=4qH_16YxWjw

[Ankur Bawiskar]

@krishnanara 

for that you need to check with JIRA team or login to JIRA on your own and find one

Then test it from ServiceNow

[krishnanara]

I come to know Project is renamed as space in Jira from 2025. but I see this error when I give the request payload

"project": {

      "key": "SCRUM"

    }

You do not have permission to create issues in this project.

[yashkamde]

Hello @krishnanara ,

Try using this response body :

{

  "fields": {

    "project": {

      "key": "SCRUM"

    },

    "summary": "Test",

    "description": {

      "type": "doc",

      "version": 1,

      "content": [

        {

          "type": "paragraph",

          "content": [

            {

              "type": "text",

              "text": "Order entry fails when selecting supplier"

            }

          ]

        }

      ]

    },

    "issuetype": {

      "name": "Task"

    }

  }

}

If my response helped mark as helpful and accept the solution

[krishnanara]

   I'm getting this error. but I see in the project I have administrator access
     "You do not have permission to create issues in this project."