ServiceNow University SSO loop issue

[dlpatidar93]

I can log in to servicenow.com with my ServiceNow ID, but when I try to open Now University I get stuck in an infinite redirect loop between the SSO login page and the University URL. I never reach the University home page or my course. I have already tried: logging out of all ServiceNow sites, using incognito/different browser, and clearing cookies/cache for ServiceNow domains, but the issue persists. Please check my account and fix the authentication/SSO mapping for University .

[chaithu1489]

have you used different email to login to servicenow support? 

[geerzo]

I'm having the same problem. I can log in fine to every other site but learning.