We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

ServiceNow University SSO loop issue

dlpatidar93
Giga Contributor

I can log in to servicenow.com with my ServiceNow ID, but when I try to open Now University I get stuck in an infinite redirect loop between the SSO login page and the University URL. I never reach the University home page or my course. I have already tried: logging out of all ServiceNow sites, using incognito/different browser, and clearing cookies/cache for ServiceNow domains, but the issue persists. Please check my account and fix the authentication/SSO mapping for University .

5 REPLIES 5

@Jim Poisson any help

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************