ServiceNow University SSO loop issue

dlpatidar93
Giga Contributor

I can log in to servicenow.com with my ServiceNow ID, but when I try to open Now University I get stuck in an infinite redirect loop between the SSO login page and the University URL. I never reach the University home page or my course. I have already tried: logging out of all ServiceNow sites, using incognito/different browser, and clearing cookies/cache for ServiceNow domains, but the issue persists. Please check my account and fix the authentication/SSO mapping for University .

5 REPLIES 5

@Jim Poisson any help

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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