serviceow portal link
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-15-2023 01:05 AM
Hello everyone! I have a request.
I want to achieve the following functions. I will take the knowledge base as an example.
When I search for the knowledge base in the portal screen when I am in the development environment, it will jump to the knowledge base of the development environment. When I search the knowledge base in the portal of the test environment, it will jump to the knowledge base of the test environment. When I search for the knowledge base in the local environment, When searching the knowledge base in the portal, it will go to the knowledge base of the environment.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-15-2023 01:10 AM
Hi @kack l
If I understood correct, when you search th KB in portal it show like this:
then it is expected behaviour on portal. or provide screen shot of your issue please.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-15-2023 01:21 AM
thanks for your answer
It’s not the knowledge base (metaphor), it’s the HR project
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-15-2023 03:57 AM
Hi @kack l
seems like it is a bug, please log a HI support.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************