Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Set an assignee for group approval approver

nadirehs
Tera Contributor

Scenario: When a request is sent for approval, for "group approval" approver, multiple individual record is created in "sysapproval_approver" table to each member of the approving group.

Problem statement: When a member(i.e. user 1) of the approving group starts looking into a request, to prevent duplication of work, is there a way that  user 1 can mark it so other member of the group would know that user1 is already looking into the request.

 

Thanks

 

0 REPLIES 0