Set Field Using Client Script

[billv6]

Hi Guys,

I'm having some issues to update a field when user select an specific option on other field.

I have the Status field and according to the option user selects on this field, the Assigned To field needs to be populated or updated using the following script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
     
     var status = g_form.getValue('install_status');
     
     if (status == 7) {
           g_form.setValue('assigned_to', 'ASSET RETIRED Generic User');
     }
     
     else if (status == 9) {
           g_form.setValue('assigned_to', 'ASSET DISPOSED Generic User');
     }
     
     else if (status == 6) {
           g_form.setValue('assigned_to', 'ASSET STOCK Generic User');
     }
}

The problem is: The field is automatically populating every time I change the Status field, but when I try to save or update the record, I'm getting the following error: "Invalid Update, Match not found, reset to original" but those three users in the script exists. If I try to update them manually, it works!

Any ideas on how to solve this issue?

Thanks!

[Pradeep Sharma · Accepted solution]

Hi,

You have to use the script as :

g_form.setValue('assigned_to', 'sys_id of the user'); //you have to set the sysid of the user

Let me know if you have any questions

Thanks,

Pradeep Sharma

[billv6]

It works! Thanks Pradeep!

[Subhajit1]

Or you can use g_form.setDisplayValue(assigned_to', 'ASSET RETIRED Generic User').