Set the catalog variables as read-only

[Rachel Lai]

In my catalog item in the workflow studio, I have selected some catalog variables from the table sc_task, that I want to set as read only. How do I do that? 

[M Iftikhar]

Hi @Rachel Lai,

Do you want to make a catalog variable read-only? if yes then you can achieve this using Catalog UI Policy.

For details please refer to this product documentation: Create a UI policy for catalog items

And if you want to edit this flow which is currently showing as read-only, please click/select the Edit Flow button. 

If my response helped, please mark it as the accepted solution so others can benefit as well.

[Ankur Bawiskar]

@Rachel Lai 

it's an easy requirement.

You can create Catalog UI policy or Catalog Client Script which Applies on Catalog Task only and make those variables readonly

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏

[Nawal Singh]

Hi @Rachel Lai ,

Please review below link as well-

https://www.servicenow.com/docs/de-DE/bundle/zurich-servicenow-platform/page/product/service-catalog...

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh