Set Variable false/inactive from a Variable set

[mann_sn]

Hi,

I have a variable set which has a multiple variables "ex: A, B, C & D", Which i'm using in a service catalog item. Now when the variable set is present in service catalog for requester I want all the variables to be active. But when I go as a fulfiller to RITM (Requested Item) record I do not want the variable A to be active but only B, C & D.

Any suggestion how do achieve this?

I tried using UI policy but system doesn't allow me to write a UI Policy Action for one particular variable.

Thanks in advance!

[DINESH CHINNAD1]

Hi mann singh

Seems like you need to hide one variable in variable set.

It should be achieved by using the Catalog UI Policy