Setting Approval group based on field value's approval group

[Steve7]

Hi,

Currently I'm making a service request where I am making an approval - group activity (in the workflow) and trying to use a form field value's assignment group.

I've been attempting the following script to no success. Please see below:

var answer = [];

answer.push(current.variables.ci_name.assignment_group);

Note: ci_name is the form field value name (and pulling its value from the cmdb_ci table), and the assignment_group value is the field name on a Configuration Item form.

Any help is appreciated. Thank you

[sachin_namjoshi]

Please use below code

var answer = [];

answer.push(current.ci_name.assignment_group);

Regards,

sachin

[Allen Andreas]

May need to do:

var answer = [];

answer.push(current.ci_name.assignment_group.toString());

[Steve7]

Hi there,

I assessed my log to find certain errors. I should reference the field change_control or "Approval group" (the dictionary label).

However I keep finding this error "Cannot read property "change_control" from undefined" despite the ci record having an Approval Group.

Any thoughts on where else this maybe

[sachin_namjoshi]

You need to refer your CI column name.

What's change_control field? Is it reference field for cmdb_ci table?

Regards,

Sachin