Setting Manager Field

[Cirrus]

Afternoon,

I am using a client script to set a manager variable based on a user selected in a list collector variable. Its working fine in the portal, but not in the back end. Can anyone advise how to correct this

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id', g_form.getValue('user_name'));
gr.query(myCallBackUser);
function myCallBackUser(gr) {
if (gr.next()) {
g_form.setValue('user_manager',gr.manager);
}
}
}

[Ravi Chandra_K]

Hello @Cirrus 

Greetings!

What is the UI type. Select the UI type as all and check.

Please hit the thumb and Mark as correct if it helped!

Kind Regards,

Ravi Chandra

[Cirrus]

Ravi,

Its an on-change client script, on change of field name user_name in all UI types. The catalog item in question is part of an order guide, so the list collector will only ever have one name in it. I am wondering if the list collector treats that value differently in the back end?

[Cirrus]

It appears the issue is we are using a g.list command in a client script to limit the amount of users selected in the list collector, and this is not supported in the client. If I deactivate that script, the above code works as required. Thankyou