Setting Tree picker for a reference variable doesnt work properly in the service portal page

ajaypradeep
Kilo Contributor

HI,

I created a catalog item variable of reference type, which reference to one of the custom tables I have. I set the Tree Picker for variable by setting the variable attribute with tree_picker=true. However, it is working fine in service catalog homepage. But, when viewed from the service portal page the entries are still listed out as drop down option and not in the tree hierarchy.

On Portal page,

Portal Page.png

On catalog homepage,

Catalog Home page.png

Please let me know how to get over this issue.

Thanks,

Ajay Pradeep

15 REPLIES 15

rashmi25
Kilo Contributor

please share code if you have implemented tree picker for service portal