Setup Oauth authentication in serviceNow so that external user can only login using it

[Community Alums]

Hi Experts,

Can anyone guide me:

Part1 : To Setup Oauth authentication in serviceNow so that external user can only login using it login in our instance instead of simple username and password and create records in incident table of our instance.

Part 2: Also are we required to create a record in sys_user table for that external user?

Please help!

[Amit Pandey]

Hi @Community Alums 

Please refer to following KB Article-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0778194

Regards,

Amit

[Navjot Sidhu]

The aeticle above is not accessible,  how can I access it?