SharePoint Connector

[Balakrishna_ABK]

We have integrated AI search with Sharepoint using Sharepoint connector. When we are trying to add sites and do indexing via Sharepoint connectors only some of the sites are pulling data.
Any suggestions ?

[KeerthiP]

Please check if there are permission issues to access all sites.Also, if there are any limits set that is retsricting the count

[adambuj]

@Balakrishna_ABK I recommend looking into our newest offering for integrating External sources into AI Search: External Content Connectors

[Dr Atul G- LNG]

Hi @Balakrishna_ABK 

https://www.servicenow.com/community/intelligence-ml-forum/ai-search-sharepoint-integration-issues-i...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1791102

[John Martin2]

DTech Apps DocIntegrator is a certified app on the Store that addresses this by providing a more robust and often more granular control over SharePoint connections and content access compared to a standard SharePoint connector. Instead of relying on a potentially broad connector that might encounter permission or configuration issues with specific sites, DocIntegrator allows for defined and authenticated connections that can be more precisely configured to access the necessary sites and content for AI search indexing. This reduces the likelihood of inconsistent data retrieval due to underlying connection or permission problems that can plague broader connectors.