Show a field if Date/Time field is 'more than 12 hours' from nowDateTime?

[Josh80]

Hi - I am not that great at date/time scripts.

I am looking for a client script to compare a custom date/time field and if the date/time is more than 8 hours ago, I want to display a field.

Can someone help me out/provide guidance?

Thank you!

[Shishir Srivast]

I don't think so we have to use hoursAgo since our requirement is to check next 8 hours.

Can you please put alert in client script to check if it's capturing the date

var opdt = g_form.getValue('u_issue_start_time');

alert('Issue_start_time:' + opdt);

[Josh80]

Hi Shishir

Additional Information:

This is for a record producer, so it will be a catalog client script.

I created the Script Include and named it 'MyDateTimeAjax'.

When the record producer first loads, there are several fields that are hidden by a catalog UI policy.

If Change type picked = Emergency, then I have several fields displaying, including 'Issue Start Time'.

I need the script to look at start time and if it's > 12 hours, display 2 fields.

In testing out what you've provided, the 'Issue Start Date' is empty to begin with, so the 2 fields u_why_is_issue_urgent and u_more_escalation_info, are displayed as soon as I pick Type=Emergency.   The fields need to remain hidden until a value is populated in 'Issue Start Time'.

I did enter a date within 12 hours and the fields disappeared, but when I changed the date to outside 12 hours, the fields did not appear.

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

if (isLoading || newValue === '') {

return;

}

//Type appropriate comment here, and begin script below

var opdt = g_form.getValue('u_issue_start_time'); //Replace the date field name accordingly

var ajax = new GlideAjax('MyDateTimeAjax');

ajax.addParam('sysparm_name', 'nowDateTime');

ajax.addParam('sysparm_dt', opdt);

ajax.getXML(ajaxResponse);

function ajaxResponse(serverResponse) {

var answer = serverResponse.responseXML.documentElement.getAttribute("answer");

if(answer == 'true'){

g_form.setVisible('u_why_is_issue_urgent', true);

g_form.setVisible('u_more_escalation_info', true);

}

else {  

g_form.setVisible('u_why_is_issue_urgent', false);

g_form.setVisible('u_more_escalation_info', false);

  }  

}

}