Show Active Users on Current Record

jcote
Giga Expert

SNC Community,

How would you best go about attaining this functionality?

I have been thinking about a few different ways to deliver this requirement but I wanted to see if anyone else had any design ideas before I went ahead and got started here. I was thinking about doing a GlideAjax call back to the Events [sysevent] table for the Process name of 'user.view' for the current table that I am looking for. Here, I would simply be utilizing the server side data, on the client, all in real time. It appears as though for viewing a record, immediately when a event is fired, it starts in a state of "ready" and then after a few seconds, gets triggered to a state of "processed" and remains in this state. There is also the the idea of using a Script Action to monitor the events, but this is server side and won't work as I will need it to be on the client.

All I'd want it to look like would be a g_form.addInfoMesssage() at the top of the form to show who is currently viewing it and if the person stops viewing the form, then I'd like to remove their Info Message from the form on the client. I know that with Geneva coming out, there is the concept of "presence", especially related to the Visual Task Boards but this doesn't exactly attain to functionality I am looking for. I don't know if I will able to get this perfectly with how events are logged.

What are your thoughts on this approach? What would you change?

Thank you.

1 ACCEPTED SOLUTION

Looked like it was pretty much everywhere.   It was most definitely on the form in the example that was shown @ K15


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12 REPLIES 12

That's real strange. Cos you see the "user presence"?


can you take a screen shoot?


Hi Goran


we upgraded our DEV and then we discovered to have the full benefit of the user presence you need to activate the UI16 and use that.


I can see from the header who also have the ticket open


I can see what fields the other person update



Useful, but I think there is room for improvements.....



Thanks for guiding me in the right direction!



Br Susanne