Show all RITM's variable for a Request using a UI Action
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05-09-2025 07:59 AM - edited 05-09-2025 08:05 AM
Hi everyone,
I need help with a requirement related to Service Catalog Requested Items (RITMs).
https://www.servicenow.com/community/developer-forum/show-all-ritms-for-a-request-using-a-ui-action/...
I am working on new but separate requirement, can everyone help on that @Ankur Bawiskar
Each RITM contains a reference-type variable shown via the Variable Editor (e.g., referencing an incident table). I want to add a UI Action button on the RITM form such that when it's clicked, instead of showing the RITM details in a popup or new tab, it should open the referenced record from that variable directly in a modal or a new tab.
thanks
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2 weeks ago
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader