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Show choices in a list collector variable

ZGT
Giga Contributor

Hello,

I have in a catalog item a variable set with a variable of type list collector, I've configured it so that list tabel is se to question_choice, made the choice in the respective table and set the reference qualifier. In Service Portal it says 'no matches found' when I click on the field. Is there something I've missed configuring the variable ?

 

Thank you,

Tiberiu

5 REPLIES 5

Chandu Telu
Tera Guru

Hi,

Can you try with look up select box and check the ACL's on Table 

find_real_file.png

 

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable

dmathur09
Kilo Sage

Hi,

This would be probably due to ACL restriction on question choice table that you would need to modify. Are you as an admin able to view the choices?

Regards,

Deepankar Mathur

ZGT
Giga Contributor

Hi,

 

No, with my admin role I still can't see the choices on the portal.

Hi ZGT,

can you share the Ref  qualifier condition and if you call the script include code so easy for us find out the issue.

 

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,