Show domain picker is not available

Pradeep J
Kilo Guru

HI All,

I have two instances. In one of my instance I am not able to see the Show Domain picker in header in system settings.

I have cross checked in Properties. By default my account has assigned to default domain when i activated the domain plugin.

Now how can i make the option available? Attaching the both snapshots.

Dom1.PNGdomain.PNG

Thanks,

Pradeep D J

9 REPLIES 9

Hi Chuck,



Even I have created the property glide.ui.domain_picker.role of type String.



2 scenario i have tested. By keeping the Value field as empty and also set the value field to admin.



But no luck



Thanks,


Pradeep D J


The above mentioned solution worked in personal instance. But not in our organization instance.



Thanks,


Pradeep D J


Hi Pradeep,



I don't have any further suggestions. If nobody from the community comes up with an idea, I recommend reaching out to support. I'll be interested to hear what they have to say.


HI Service Portal - ServiceNow


Contact Support | ServiceNow


Michael Fry1
Kilo Patron

The domain picker comes from UI Macro's Search UI Macro's for name contains domain and make sure one of them is active.


That was the my first step after activation of domain plugin.



Thanks,


Pradeep D J