Show domain picker is not available
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-19-2017 11:59 PM
HI All,
I have two instances. In one of my instance I am not able to see the Show Domain picker in header in system settings.
I have cross checked in Properties. By default my account has assigned to default domain when i activated the domain plugin.
Now how can i make the option available? Attaching the both snapshots.
Thanks,
Pradeep D J
- Labels:
-
User Interface (UI)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-20-2017 05:42 AM
Hi Chuck,
Even I have created the property glide.ui.domain_picker.role of type String.
2 scenario i have tested. By keeping the Value field as empty and also set the value field to admin.
But no luck
Thanks,
Pradeep D J
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-20-2017 05:49 AM
The above mentioned solution worked in personal instance. But not in our organization instance.
Thanks,
Pradeep D J

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-20-2017 05:55 AM
Hi Pradeep,
I don't have any further suggestions. If nobody from the community comes up with an idea, I recommend reaching out to support. I'll be interested to hear what they have to say.
HI Service Portal - ServiceNow

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-20-2017 06:06 AM
The domain picker comes from UI Macro's Search UI Macro's for name contains domain and make sure one of them is active.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎04-20-2017 06:16 AM
That was the my first step after activation of domain plugin.
Thanks,
Pradeep D J