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Show sub category field based on resource group field action

New user1212
Tera Contributor

Hi,
I need to add two new fields to the form:
1.Resource Group: (dropdown list) Interims, Persistent Externals, Occasional Externals, Non-Executives
2. Resource Sub group to display based on resource group selected:
-Interims
Interims - via Assured Partner
Interims - Independents
-Persistent Externals
Persistent Externals - via Assured Partner
Persistent Externals - Independents
-Occasional Externals
Occasional Externals - via Assured Partner
Occasional Externals - Independents
Non-Executives (no additional resource sub group dropdown required for this)
And now I don't know how to do it best. I created two select boxes with options but I don't know how to make them show up depending on the selection because in UI Policy you can't select a value from another variable.

9 REPLIES 9

@New user1212,

Please give us more context in your questions so that we can answer your query better. In catalog item, you can't make such dependency as I mentioned. You have to write a client script. 

Use g_form.addOptions(),g_form.clearOptions() methods.

I want the variables in the catalog item to be displayed appropriately matched to the selection.
That is, if Intermis is selected in the resource_group variable, only those designated for this selection will be displayed from the resource_sub_group variable, the same for the rest of the examples

Hi @New user1212,

Use this code as a Reference:

 

 

 

function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

   //Type appropriate comment here, and begin script below
  // Putting some context, newValue is the variable storing changed value of the 
  // dependency variable, in your case is Resource Group which will be selected in Variable 
 // field of Catalog Client Script.
   alert('SAR1');
   if (isLoading || newValue == '') {
   alert('SAR2');
        g_form.clearOptions('e_voucher_brand', '');
        return;
    }
    if (newValue == 'E-Commerce') {
        alert('SAR3');
        g_form.clearOptions('e_voucher_brand', '');
        g_form.addOption('e_voucher_brand', 'Flipkart', 'Flipkart');
        g_form.addOption('e_voucher_brand', 'Amazon', 'Amazon');
        g_form.addOption('e_voucher_brand', 'Myntra', 'Myntra');

    }
   
    else if (newValue == 'Shopping') {
        alert('SAR4');
        g_form.clearOptions('e_voucher_brand', '');
        g_form.addOption('e_voucher_brand', 'Lifestyle', 'Lifestyle');
        g_form.addOption('e_voucher_brand', 'Allen Solly', 'Allen Solly');

    }

    else if (newValue == 'Sports Wear') {
        alert('SAR5');
       g_form.clearOptions('e_voucher_brand', '');
        g_form.addOption('e_voucher_brand', 'Puma', 'Puma');
        g_form.addOption('e_voucher_brand', 'Adidas', 'Adidas');
        g_form.addOption('e_voucher_brand', 'Nike', 'Nike');
    }
   
    else if (newValue == 'Food Delivery') {
        alert('SAR6');
        g_form.clearOptions('e_voucher_brand', '');
        g_form.addOption('e_voucher_brand', 'Zomato', 'Zomato');
        g_form.addOption('e_voucher_brand', 'Swiggy', 'Swiggy');
    }
}

 

 

 

If you found my response helpful, please mark it as Solution and Helpful.

 

Thanks and Regards,

Ehab

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @New user1212 

 

Right click on the field on form and select configure dictionary 

 

AGLearnNGrow_0-1725264656305.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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this is a variable in the catalog item, not incident variable