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Show text in description field in record producer

samadam
Mega Sage

I have a requirement to show the description n in RP only if a variable is set to Yes. The description has lins and multi lines. How can I set this?

3 REPLIES 3

Mark Roethof
Tera Patron

Hi there,

 

Is that variable of type Yes/No? Or perhaps a Select Box? If so you could simply create a Catalog UI Policy with Catalog UI Policy Action. Have you tried this? Whats the issue you are running into?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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samadam
Mega Sage

My issue is how to format a description that has links and multi line text. I am trying to use a client script to populate the value but formatting is the issue

Can you share what you tried and is not working?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn