Show the variables of my set variable in my RITM

simaoG
Tera Contributor

Hi all i need your help,

 i would like to know how to make visible in the RITM variables tab, the variables contained in a set variable used by the catalog item which generated the RITM ?

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

@simaoG 

Can you explain your business requirement here along with screenshot?

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

i would like to have the variables of my set variable in my ritm and as you see in the Screenshot  i can't

swathisarang98
Giga Sage
Giga Sage

Hi @simaoG ,

 

Please check in your variable set whether any of the variable is having same backend name as variable set backend name if yes please change it, once change then it should work,

 

Please refer the servicenow support article,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0959539 

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang