- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2022 02:06 PM
Hello Community,
I'm having the following problem.
When there's an approval for a record from kb_knowledge, here's how it shows up.
And my question is : can the comments from the table kb_feedback for this article be shown in this activity stream ?
Solved! Go to Solution.
- Labels:
-
Service Portal Development

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2022 09:27 PM
Hi on Knowledge table there is no field called Additional comments. In this case you might have to create a new journal type field to copy comments from kb_feedback table to knowledge table then you might be able to show there i think
Harish

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2022 09:07 PM
Hi in that case you need a business rule on kb_feedback table to copy comments to KB_knowledge table. Then it is possible
Harish

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-05-2022 09:27 PM
Hi on Knowledge table there is no field called Additional comments. In this case you might have to create a new journal type field to copy comments from kb_feedback table to knowledge table then you might be able to show there i think
Harish