SMS Notification Not working

Sanchita Tiwar1 · ‎12-29-2022

Hi Team,

I have configured email notification on my instance. Below configurations are already done in the system:

1. Notification

2. Subscription

3. Notification enabled

4. Notification device

5. Provider activation

I can see in email logs that mail is being sent but I did not receive any message in my cell phone.

If anyone has faced this issue or any suggestions will be really appreciated.

Taha Habib · ‎12-29-2022

Hey Sanchita, I hope you are doing well.

Personally, I have never seen this happen before, However, you can check this knowledge base article for more help.

I hope this article helps you. Thank you.