SN Instance doesn't see new plugin version

Developer28
Tera Expert

There is a new version of the plugin (1.7) that became available today on the ServiceNow Store (with no option to upgrade from there). I searched from my instance and it is only seeing the old version (1.6) and also no option to upgrade. What do I do? I need the new version, because it is the only one that is supported in Tokyo.

1 ACCEPTED SOLUTION

Developer28
Tera Expert

I just checked again today and now the new version is there. Seems like it takes about a day.

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6 REPLIES 6

Developer28
Tera Expert

I just checked again today and now the new version is there. Seems like it takes about a day.

Tiger_bubu
Tera Expert

Try this. Check out if the Plugin needs certain instance patch/fix For example, I needed to update a plugin where i couldn't see the newest version on my instance. After updating my instance to the latest patch/hotfix,  it did function.