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snc_internal role

HenryD
Tera Guru

Hello, having trouble figuring out how to add the "snc_internal" role automatically once a user is created, ive seen some research say this is OOB but clearly its not in my dev instance, was wondering if anyone has figured out how to make this happen

 

thank you in advance. 

13 REPLIES 13

Zach Koch
Giga Sage

It is assigned automatically with the Explicit Roles plugin, users get snc_internal or snc_external automatically with this active, along with some other restrictions.  Here is a link to the docs page

https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/contextual-se...

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Hey Zach thank you for this reply! i too saw this page before i asked this specific question, it doesnt state clearly how to activate this plug in, by chance do you know where its located? ive gotten into the system properties but havent any lunch at the moment,

Yes tomorrow morning I will post more to help

 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

thank you sir, i actually found the plug in in my Personal developer instance, but it seems like its taking a while to activate so it may not be done till the morning, im curious if my dev instance that we use isnt as easy to activate it.