Soap Message : "Generate sample soap message" only gives "Unable to load WSDL"

[rody-bjerke]

Hi,

When going into "Soap Message" in ServiceNow, then adding a "name" and URL to "wsdl" file. And adding a Basic Auth with a username and password. And at the end clicking "Generate sample soap message", I only get a message at the top of the screen saying "Unable to load WSDL".

Is there possible to setup more logging? So you could possible see why it fails?

Best regards,

[Fabian Kunzke]

Hello,

The WSDL/Webservice you are trying to reach is probably not accessable from outside of your network. You can go around this by copy and paste - ing the URL into your browser. Then manually insert the XML that should be visible for you into the field. Next uncheck the "load WSDL" flag and retry.

If you are using dynamicly generated WSDLs there is a way to load a WSDL trough the MID-Server:

http://www.john-james-andersen.com/blog/service-now/load-and-flatten-a-remote-wsdl.html

Hope this helps.

Greetings
Fabian

[SNOW Learner09]

First and foremost thing we need to verify credentials that we are supplying in authentication. This will be the cause most cases.