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Source-to-pay workspace

TejashviT
Tera Contributor

Hi Team,
I have created two reports directly from SOW workspace. The problem here is when I clicking on this custom report this is opening in the new tab but when I click on another custom report it should open in another tab like OOTB report of workspace does.
How can we resolve this ?
Also, the tab name of these custom reports is named as "Simple List"  but the OOTB report shows the name of the reports in the tab.
How can we resolve these two issues ?

1 REPLY 1

Abhishek Pal
Kilo Guru

Hi @TejashviT ,

This appears to be related to how the custom report is configured for workspace navigation.

Recommended approach:

1. Compare the custom report navigation with a working OOB report.
2. Verify the route, table, query, context, and title being passed.
3. Reuse the OOB workspace navigation mechanism where possible.
4. Avoid cloning or modifying the OOB Simple List page.
5. Verify the behavior in your ServiceNow release before introducing custom navigation logic.

The "Simple list" title generally indicates that the generic list route is being opened without the report-specific title/navigation context.

Hope this helps!

If this response helped, please mark it as Helpful.
If it resolves your issue, please Accept it as Solution.

Kind Regards,
Abhishek Pal