splunk integration

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MiY
Tera Contributor

‎05-06-2024 06:17 PM

I would like to link alerts issued by splunk to ServiceNow to automatically raise incidents.
Is there a plugin or add-on that can achieve this functionality?
If there is a way to achieve this within the ITSM Standard license, please let me know how to do that as well.

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Kieran Anson
Kilo Patron

‎05-06-2024 09:06 PM

Splunk do provide an ITSM offering which can be viewed on the ServiceNow Store. You'd need to validate on whether Splunk enforces any restrictions or licensing rules for the integration component that needs to be activated on the Splunk instance

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Kieran Anson
Kilo Patron
In response to MiY

‎05-07-2024 06:24 AM

Store apps aren't deployable to a PDI, only to instances managed via HI or HIWAVE