SSO in PRD and TEST/DEV

[Luiz Lucena]

Hi everyone,  

We already have SSO enabled in production and we would like to enable also for Test and Dev.

The questions are:

1. Is this a common practice?

2. In case, of Cloning from PRD to TEST/DEV, will it override the SSO settings or ServiceNow does an exception to SSO settings?

Thanks in advance,

[rob_pastore]

Yes, this is commonly done.

I do not recommend using a test SSO site, but instead point all 3 environment to Production SSO.  

By default the SSO information is listed in the "Exclude Tables" section of the clone, so there should be no change during the clone.

[Luiz Lucena]

Thanks, Robert

Do we have a documentation on how to point the other instances to production?

Couldn't find yet.

[rob_pastore]

you have to set it up just like you did prod, including uploading the metadata to the identity provider.   each environment would be treated as it's own SSO implementation.

[cnackers]

We run SSO on dev/test/prod.   You just have to configure the providers, not very hard at all.