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Stale CI Remediation tasks created for classes without a staleness rule

ramesh_r
Mega Sage

HI All,

In my company instance so many stale CI Remediation tasks created for classes without a staleness rule

 

1. Please guide from where this Stale CI remediation task is created and how to stop this classes without a staleness rule..?

2. What is staleness rule and how to create this ..?

 

Thanks

Ramesh R

 

3 REPLIES 3

Uncle Rob
Kilo Patron

Is it possible that there is a remediation rule on a table that your table extends?

John  Frandsen
ServiceNow Employee
ServiceNow Employee

If someone hasn't already sent this:

CMDB Health - Stale tasks are not created

KB: Number: KB0815198

find_real_file.png

Hi John,

 

Quick question please, IM not able to access CMDB Health Metric Preference from Navigation menu. 

Is it accessible only with the URL /cmdb_health_metric_pref_list.do ??