Start Microsoft Teams Chat UI Button is not Showing

Community Alums
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‎09-01-2023 06:35 AM

Hi Team,

We have installed the Conversational Integration with Microsoft Teams plugin in our instance to integrate with Microsoft Teams. After installing the plugin some UI actions have been imported in the system with name 'Start Microsoft Teams Chat' in different tables. But we are not able to see the buttons on the form. Can you Please help me with that?

Thanks in advance!!

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sonaliaroka
Tera Contributor

yesterday

Hi @Tanya20 

Could you please share the steps you followed to add the “Start Microsoft Teams Chat” UI button on a record?

I am looking for this specific requirement. However, I am finding information that includes setting up a virtual agent. I am only looking for the steps involved in adding the “Start Microsoft Teams Chat” UI button on a record.

Thanks in advance. 

 

 

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