State Configuration on CHange Request

[Shree Nag]

Hello,

Recently I change the status of the Change management requests in ProcessFlow formatter to have just New, Authorize, Implement, Closed and cancelled.

I also ran a script per this link  to change the state to reflect the status.: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management...

I'm still not seeing the state choice change. It shows -4. I configured the choice list on state to show the change to above choice. But it does not reflect.

Could you please help me identifying what I have I have I missed to change for the state choice to reflect above status choice.

attached are few pics of what I see now on state.

[Bert_c1]

Hi Shree,

Can you post a screenshot of the Choice list for the table and field? Make sure the Labels and Values are included.

[Shree Nag]

Thank you for the reply. here are the pics attached.

[Dr Atul G- LNG]

HI @Shree Nag 

Could you please Share the configuration of -4 state from dictionary entry. 

[Shree Nag]