Subscription notification for Changes

[KritiSrivastava]

Hi, 

There is an option with name "Subscribe" in "Related Links" of any CI. So that when we click on that it creates a record in "sys_notif_subscription" table. And it by default sets table as incident and to a particular incident notification. But I want to change it to change. So that whenever any user subscribes to a particular CI and if that CIs gets used in change. Then they will receive a notification. Please help..

[Community Alums]

Hi @KritiSrivastava ,

Unfortunately, you can change it.

As it's not the incident table , it's the affected CI as i mentioned on my 1st answer is responsible.

[Ujjwal019]

Hi @KritiSrivastava , did you find any solution to this? Please respond